Monday, September 28, 2009

The Stupid Car saleman and his Establishment

I was at your establishment looking for a pre-owned Honda Civic recently with a family member.  I was met with ignorance, inability to assist, and one salesman put words in my family member's mouth saying "You're right, she's not very nice", which is not anything she EVER said (I was there the whole time).  The car was not on the lot, and we were told "The owner has it".  The salesman attempted to sell a couple of Hyundai's, was not able to answer any questions that we had about them, and was not knowlegeable about them at all.  We decided to grantthe benefit of doubt, and try one of the Sonatas.  When we returned,  the salesman that came out to greet us asked us what we thought, and when he learned about the interest in Honda's said "Well, we have an Accord", and my family member said "Well, I'm really interested in the gas mileage that Civic's get" he was like "Civic's get better mileage than Accords?"  Uh, duh?  REALLY!? (Larger car, larger engine in an Accord?)  I felt like I was dealing with a bunch of retards.  I have done my fair share of car shopping, and this was the WORST experience I had, and believe me, when anyone asks if I know of any good places to go,  I will tell them NOT to visit your establishment.  A happy customer tells 3 people that they had a good experience.  An Unhappy customer tells 10.  Not such good odds in your favor.


Jennifer Brindley said...

Love it. I think we've all had a similar experience at LEAST once.

Thanks for stopping by my blog!

~Jenn (Ex Hot Girl)

CarolineGDavies said...

Nowadays they have to be even more careful really - as one dissatisfied customer will blog about, leave notes on consumer forums etc. etc.... as you've proven!